About Us & FAQ
About Us
Affordable, Available, Fast Alternatives to Incarceration
AMS parent company Easy EHM LLC was founded in 2024 by U.S.–barred lawyers passionate about creating fair, effective, and accessible alternatives to incarceration. Our mission is simple: make electronic home monitoring solutions affordable, widely available, and quickly implemented—all while meeting court standards and approvals across the country.
We believe that justice should balance accountability with opportunity. By leveraging technology and deep legal expertise, AMS provides tools that help individuals remain connected to their families, jobs, and communities while satisfying court requirements.
With a commitment to transparency, speed, and nationwide compliance, our team is redefining how monitoring can work—reducing costs, easing burdens on courts and probation, and supporting better outcomes for everyone involved.
Meet The Team
Michael B
Michael is a the Director of Operations for American Monitoring Services. Since 2015, he has been a Washington State and Federal Attorney as well as a United States Patent Attorney. Michael has expertise in electronics, communications systems, physics, and biology. Michael works with courts, pre-trial services, and probation departments to ensure reliable monitoring data is provided in a timely manner.
Elizabeth S
Elizabeth Sweet is the Director of Court Relations for American Monitoring Services. A licensed attorney since 1994, she is a member of the Washington State Bar and the Federal Bar. Ms. Sweet brings more than 25 years of experience as a trial attorney, including over 15 years in criminal law as both a prosecutor and defense counsel. She also served for more than six years as defense counsel for the Washington State Department of Corrections, representing offenders in probation violation matters at risk for reincarceration. A former Captain in the United States Army Judge Advocate General’s Corps (JAGC), Ms. Sweet has extensive courtroom, compliance, and supervision-related experience. Her professional background provides a comprehensive understanding of pretrial systems, supervision practices, and the legal and operational considerations impacting courts and probation agencies nationwide.
Get Help from Our Best Advisor
New User FAQ
American Monitoring provides court-approved electronic home monitoring and alcohol monitoring delivered directly to your door. Devices are set up via video call and monitored remotely.
- $10/day for GPS or Alcohol Monitoring
- Shipping: $25 (standard), $120 (overnight)
- 15 day minimum for GPS
- 25 day minimum for Alcohol Monitoring
We are accepted across most states, counties, and municipalities.
We accept credit/debit cards, ACH bank transfers, and most major digital wallets. Payments are processed securely online. Clients must prepay for the first portion of monitoring and maintain current billing to remain in compliance.
Yes. After the initial prepayment, clients pay every 15 days. We’ll work with you to set up a recurring billing schedule. All plans must be kept current to avoid interruption or non-compliance.
You may be liable for replacement costs if a device is lost, stolen, or damaged due to misuse. If you experience any issues, contact us immediately—we can often troubleshoot or replace units quickly.
Yes. You may cancel at any time by contacting us and returning the device. We do not refund payments already made for pre-paid service.
Yes, we ship to all U.S. states, with overnight and standard options. Each kit includes everything you need, including charge cords.
Clients submit their weekly schedule by Friday at 10 PM MST via our website. Updates can be made as needed through the same system. Click here to submit your schedule.
Yes. We provide monitoring kits and platform access to jails, probation departments, and bail bond agencies. Institutions can manage inventory, reporting, and installations on-site.
All you need to do is provide a payment and sign our service contract. We can help you at (866) 896‑8280 or info@amsehm.com. We’ll help you select a device, notify your agency, and ship a setup kit with a video connection appointment.
Existing GPS User FAQ
Clients submit their weekly schedule by Friday at 10 PM PST via our website. Updates can be made as needed through the same system. Click here to submit your schedule.
Staff answers phone calls from 7:00 AM PST to 5:00 PM PST. You may text us any time at 1-866-896-8280. If we consider that you have an emergency, we will text you back as soon as we can. If you do not have an emergency, we may text you back on the next working day.
GPS devices can be worn in the shower and while washing hands, but cannot be submerged. Do not use a bath tub, hot tub, swimming pool, or sauna while wearing your device. Do not get your charge pack wet at all.
Please contact us ASAP if your security tag is broken. We will send you a new tag. When you receive it, text us at 1-866-896-8280 to set up a video call so that we can verify that it is installed correctly.
GPS monitors need to be charged for one hour per day at least. Do not let your battery level drop below 20%. You will also need to charge your charge pack for one hour per day. You do not need to keep your charge pack plugged in to a power outlet to charge your GPS monitor. You can unplug it.
Our devices vibrate and say Hello to restart when they lose cell phone tower signal. If your device occasionally restarts, it is searching for signal. If your device repeated restarts, it may need to be reset. To reset your device, hold down the upper button for 20 seconds. After 5 seconds, the device will say SOS mode. Ignore SOS mode and continue to hold down the button without releasing it. It will say Traxbean when it is reset. If your device continues to restart, you are in an area with poor cell phone tower signal. If this area is your residence, please contact us for other options.
We must verify that your security tag has not been broken. Text us at 1-866-896-8280 to set up a video call show us your security tag. When monitoring is complete, send back your equipment the next day to avoid further daily charges. You must send back your security tag and all equipment and charge cords.
Existing Alcohol Monitor User FAQ
Alcohol monitors cannot get wet. Remove the device if you might get it wet. A small amount of water while washing hands is okay. Do not wear your alcohol monitor in the shower, bath tub, hot tub, swimming pool, or sauna. Your monitor can be removed for up to 45 minutes at a time while you use a shower, bath tub, hot tub, or swimming pool. Alcohol will continue to emerge from your skin for longer than 45 minutes if you have consumed any.
Alcohol monitors need to be charged for 15 minutes per day at least. Do not let your battery level drop below 20%. We recommend that you remove your device while you are showering and use that time to charge it.
If you have not been drinking, you do not need to panic. Alcohol detections are not uncommon. We have shipped you a breathalyzer which you can use to send us a video using the Timestamp Camera app. Please record a video of you blowing into the breathalyzer and then showing the result to your phone’s camera. Save the video to your phone’s gallery and then email it media@amsehm.com
Your breathalyzer has two modes. Standalone mode and App mode. In order to switch back to Standalone mode, hold down the button for 7 seconds while the device is off. Holding down the button for too long is how it was switched to App mode.
If your device is not connected and you cannot reconnect to it, put it on the charger, forget the device in your phone’s Bluetooth settings, and then reconnect to it through the sobrsure app. Do not reconnect to it using your phone’s Bluetooth settings. If this does not work, text us at 1-866-896-8280 that your device will not reconnect. Until we get your device reconnected, you can use the breathalyzer we sent you to send us a breath test video using the Timestamp Camera app. Please record a video of you blowing into the breathalyzer and then showing the result to your phone’s camera. Save the video to your phone’s gallery and then email it media@amsehm.com
FAQ for Courts and Probation
AMS provides electronic home monitoring (EHM) and alcohol monitoring solutions. Our services include GPS bracelets (ankle or wrist) and continuous transdermal alcohol monitoring devices. We support pre-trial defendants, probationers, and individuals sentenced to community-based alternatives.
In most cases, defendants can be set up in 1-3 business days.
We align our monitoring protocols directly with the specific conditions ordered by a court or probation officer, including restrictions on movement, curfews, geographic exclusion zones, and alcohol abstinence. Compliance reports are available as requested, and violations are reported promptly.
GPS Monitoring devices transmit location data over cellular networks to our system. Our device offers up to 3 days of battery life under normal usage conditions. The system supports ‘geofences’ or inclusion/exclusion zones. When a client enters or exits these zones, alerts are triggered. The supervision platform integrates mapping tools to visualize client movement in geographic context.
Location data and alerts flow into American’s monitoring platform, where supervising officers can view, filter, map, and analyze client movement and compliance.
Alcohol Monitoring devices continuously sample the wearer’s perspiration for traces of ethanol (alcohol) about every 10 minutes. The device automatically transmits data for analysis and review, triggering alerts for violations. Users are notified instantly if their device detects alcohol.
Yes. All devices use biometric tamper-detection features for removal alerts. Any tampering attempts trigger notifications to our compliance team. GPS monitors have an additional tamper-evident security tag checked by live video at installation and removal.
Violations—including removal, entry into prohibited areas, or positive alcohol readings—are documented and reported within 24 hours to the supervising authority by email.
Devices report location or alcohol data at regular intervals throughout the day.
Yes. Our monitoring platform is active 24/7 and human supervisors work during the day and night. Violations may be reported on the next business day.
We provide customized reporting for enrollment and completion. Additional reports are provided on an as-needed basis. Reports can be delivered via secure email, or login access to our new, coming soon, Compliance Dashboard.
Yes. Officers may request curfews, geographic zones, or exclusion areas. These conditions are programmed into the monitoring device and enforced automatically. Officers can request specific location data at any specific time.
Yes. Our compliance team can provide affidavits, declarations, or live video testimony regarding device data, violations, and monitoring history.
No, not all courts issue court orders for all stages
If a device reports low battery or equipment issue, our compliance team contacts the subject to determine the cause of the issue.
Users must obtain prior approval from their supervising officer. Our GPS monitoring works nationwide, so coverage continues non-stop.